CarMax – Franklin

Car Dealers

Off to pick-up purchase number 4 from CarMax in Franklin, TN.  A almost new pick-up truck.  Needless to say, I can’t wait.

I was a little disappointed when I went in last week, and found out the my regular salesman Buddy no longer works there.  Although my new salesman Mike was pretty nice.  He took the time to deal with me, and that says a lot.  He helped me find the exact truck that I was looking for, and made the arrangements to have it shipped to Franklin.

Once the truck was delivered he called me in to check it out.  The financing process wasn’t that bad, and Mike walked me through it answering any questions.

After it’s routine check-up, I finally get to go pick it up.(see Home Page to learn about our Hypstir Subscriber requirements)


  1. I have bought at least 10 vehicles from this company. I know a thing or two about customer service being a service training manager. This company has it down. They really know what time it is when it comes to efficient service.

  2. I have been pleased with the service department here at Carmax in Franklin Tn. I bought the extended warranty on my BMW and they have bee very quick and easy to deal with.

  3. I will only buy from Carmax. They are honest and make the process so easy. I shop online and go to the store and pick it up.


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